KBConsulting Services will provide a team of experienced travel directors to oversee all on-site logistics, allowing you to relax and enjoy the program. An operational office for the travel team to prepare all welcome/registration materials will be set up in advance of group arrival. Travel directors will be assigned specific areas of operation to oversee. They will team up with their counterpart at the hotel, destination management company and production services to review all details in advance, as well as oversee the actual operation. Travel directors will be in consistent uniform for easy identification.

KBConsulting Services will monitor all actual reports during program operation. Hotel rooming arrivals and no show reports will be reviewed daily. Billing reports will be required from the hotel, and the audiovisual and destination management company prior to program conclusion. This will minimize billing discrepancies on final invoicing.

The travel staff will be there to greet your participants as they arrive, offer them direction and answer questions during their stay and, finally, will direct them to the correct transfer home, wishing them a safe journey.